Genuine Hospitality Makes the Journey Easier

Traveling with accessibility needs involves careful planning—but heartfelt hospitality truly eases the journey. Our recent trip from Seattle to Baltimore illustrated perfectly how genuine care makes travel not only manageable but deeply meaningful.

From start to finish, we experienced remarkable hospitality:

  • On our Alaska Airlines flight, Russ got a comfortable window seat, ensuring privacy and ease of access. The flight crew’s kindness and humor set a positive tone.
  • Upon arrival in Baltimore, the wheelchair assistance team provided attentive and seamless support from gate to curb.
  • Shannon, the transportation provider arranged by our hotel, offered exceptional comfort, cleanliness, and care.
  • At Doubletree by Hilton, Chris, Karen, and the entire staff warmly welcomed us, serving a delightful breakfast and leaving thoughtful Maryland-themed treats in our room.
  • Hotel employees continually assisted with Russ’s mobility needs, meals, and presentations, proving that true hospitality is built on genuine care.

Every act of kindness and genuine consideration turned this ordinary travel into an extraordinary memory. Hospitality isn’t about luxury—it’s about sincere connection and heartfelt support.

Want to foster genuine care and connection in your workplace safety culture? We’re here to help.

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